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Privacy Policy

Privacy Policy for Middlesbrough Bingo

We value your trust and are committed to protecting the personal data that you share with us. This Privacy Policy sets out how we collect, use, and safeguard your information.

What Personal Information May Be Collected

When you register an account or interact with our platform, we may collect various types of personal data. This can include:

  • Contact details, such as name, email address, and phone number

  • Device information, such as browser type, operating system, and device ID

  • Location data

  • IP addresses

Account Registration Information

When you create an account, we may ask for specific information to verify your identity and facilitate safe use of our platform. This may include:

  • Your name and surname

  • Email address or phone number

  • Password, stored securely

We use this information to manage your account, provide customer support, and comply with applicable regulatory requirements.

Device and Browser Information

Our website may use cookies, web beacons, and other technologies to gather data on how users interact with our platform. This may include:

  • Device type and operating system

  • Browser version and language settings

  • Screen resolution and color depth

We use this information to improve the performance and user experience of our website.

Usage Analytics and Behavioural Data

We may collect aggregated and anonymised analytics data about your usage patterns on our platform, including:

  • Time spent on various sections of the site

  • Pages visited or abandoned

  • Actions taken, such as registration and login attempts

This helps us refine our features, improve user experience, and make informed decisions about our platform.

Cookies and Tracking Technologies

Our website may use cookies to enable certain features, such as:

  • Authentication

  • Customisation preferences

  • Session management

We may also use third-party services for analytics and advertising purposes. These services may use their own tracking technologies on our site.

Communication Preferences

You can opt out of promotional emails or adjust your notification settings through the available account settings.

Data Storage and Retention

We retain user data for as long as reasonably necessary to:

  • Provide ongoing support

  • Maintain platform security and integrity

  • Meet applicable regulatory requirements

We take appropriate measures to ensure secure storage, including encryption, access controls, and regular backups.

Security and Account Protection

To safeguard your account, we recommend using:

  • Strong passwords combining letters, numbers, and special characters

  • Multi-factor authentication where available

  • Regular software updates on your device

You are responsible for maintaining the security and confidentiality of your login credentials. We will not request sensitive account information through unsecured communication channels.

User Rights Regarding Personal Data

Under applicable regulations, you may have the right to:

  • Review or request deletion of collected personal information, subject to regulatory requirements

  • Update inaccuracies in our records

  • Request a copy of stored data

You can submit requests through the available customer support channels. We will respond within a reasonable timeframe and in accordance with applicable requirements.

Third-Party Services and Integrations

We may utilise third-party services for analytics, advertising, or platform operations. Where personal data is shared, appropriate safeguards and contractual requirements may apply.

Responsible Handling of User Information

Our team reviews and revises this Privacy Policy periodically to support ongoing compliance with applicable regulations and best practices in personal data handling.

Age Restrictions and Minor Protection

We do not knowingly collect or solicit information from individuals under the legal gambling age applicable in their jurisdiction. If you believe that information relating to a minor has been collected, please contact customer support through the available channels.

Compliance with Applicable Privacy Regulations

This policy is intended to comply with applicable privacy and data protection regulations, including the General Data Protection Regulation (GDPR) where applicable. We also follow relevant data protection principles and industry practices.

By using our platform, you acknowledge this Privacy Policy and our commitment to protecting your personal information. If you have any questions or concerns about how we handle user data, please contact customer support through the available communication channels.

Changes to Our Privacy Practices

We reserve the right to revise this policy in response to new regulatory requirements, changes in industry practices, or modifications to our platform and services.

The latest version of this Privacy Policy will be made available on our website. Continued use of our platform after any updates may constitute acceptance of the revised policy.