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Terms & Conditions

Terms and Conditions

These Terms and Conditions ("Terms") apply to your use of Middlesbrough Bingo (the "Platform"), which includes, without limitation, any software applications, mobile apps, and web-based interfaces through which we provide our services.

Acceptance of the Terms

By accessing or using the Platform in any way, you agree to be bound by these Terms. If you do not accept these Terms, please leave this website immediately.

Eligibility Requirements

To use the Platform, you must meet certain eligibility requirements, as set forth below:

  • You must be at least 18 years old (or such higher age limit applicable in your jurisdiction);
  • You must have a valid government-issued identification number;
  • You must not be excluded from participating in gaming or betting activities by any regulatory body; and
  • You must comply with all applicable laws, regulations, and policies.

Minimum Age Requirements

The minimum age to use the Platform is 18 years old. By accessing the Platform, you confirm that you are at least 18 years old and have not been prohibited from participating in gaming or betting activities by any regulatory body.

Geographic Restrictions

Use of the Platform is restricted to certain jurisdictions as specified on our website. If you access the Platform outside these permitted jurisdictions, we reserve the right to cancel your account and withhold any outstanding balances due to us.

Account Registration Rules

To open an account with Middlesbrough Bingo, you must:

  • Provide accurate and complete information about yourself;
  • Not create more than one account; and
  • Comply with all applicable laws, regulations, and policies.You are responsible for maintaining the confidentiality of your login credentials (username, password) and for restricting access to your computer or mobile device. We reserve the right to suspend or close any account that we suspect is being used in breach of these Terms.

Identity Verification and KYC

As part of our anti-money laundering ("AML") policies, we may require you to verify your identity by providing us with certain personal documents, including a government-issued identification card. We reserve the right to refuse or cancel any account if verification is not completed within 30 days from the date that the verification request was made.

Account Accuracy Obligations

You must ensure that all information provided about yourself is accurate and up-to-date. If we suspect that you have failed to comply with this obligation, we reserve the right to suspend or close your account and withhold any outstanding balances due to us.

Account Security Responsibilities

You are responsible for maintaining the security of your computer or mobile device and ensuring that only authorized individuals access our Platform using your login credentials (username, password).

Login Credentials and Password Protection

Your username and password must not be shared with anyone else. You must protect them against unauthorized disclosure by taking reasonable steps to secure their confidentiality.

Restricted Behaviour and Prohibited Activities

The following behaviour is restricted or prohibited on the Platform:

  • Tampering with gameplay, including attempting to influence the outcome of a game;
  • Colluding with other users to gain an unfair advantage in gameplay; and
  • Using our services for any commercial purposes.We reserve the right to cancel your account and withhold any outstanding balances due to us if we suspect that you have engaged in prohibited activities.

Multi-Accounting and Fraud Prevention

You must not create more than one account with Middlesbrough Bingo. We will investigate all suspicions of multi-accounting, including, but not limited to:

  • Opening multiple accounts under different identities or nicknames;
  • Creating an account on behalf of another person; We reserve the right to cancel any account suspected of being used for fraudulent purposes.

Bonus and Promotion Rules

All bonuses and promotions offered by Middlesbrough Bingo are subject to these Terms. You must read, understand, and agree to abide by our bonus terms before using any promotion. We may change or withdraw any offer at any time without notice.

Wagering and Gameplay Conditions

By participating in games or placing bets through the Platform, you acknowledge that:

  • The outcome of each game is determined solely by a Random Number Generator (RNG);
  • We are not responsible for any errors, mistakes or malfunctions in the conduct of games;
  • You can only withdraw your real money balance after meeting our wagering requirements.

Bonus Abuse Prevention

We reserve the right to cancel or reverse bonuses if we suspect that you have engaged in bonus abuse. Bonus abuse includes:

  • Creating multiple accounts with the sole intention of claiming multiple welcome offers;
  • Sharing account details or bonus codes with third-party individuals for their own benefit;
  • Utilizing a technique known as "bonus bagging" by placing bets on both sides of an event to gain more free bet spins, bonuses, etc.

Deposits and Withdrawals (if supported by source material)

You may deposit funds into your account using the following payment methods: credit/debit card; bank transfer. All deposits must be made in compliance with our minimum and maximum deposit limits as specified on our website.

Please note that all withdrawals require at least 72 hours to process before being transferred to you.Please also, remember that withdrawal of any funds is not possible if your account balance has been achieved through fraudulent means or exploitation of bonus conditions outlined within these terms & Conditions.

Verification Before Withdrawals

We may request verification from you prior to processing any withdrawals.

Processing and Review Procedures

All complaints will be thoroughly investigated by our customer support team who can communicate with you via the methods listed below on our contact page (please see below). If there is an error in your transaction or suspected of money laundering activity, we reserve the right to suspend your account pending further investigation.

Our support team's goal is always to resolve all complaints swiftly and fairly but due to jurisdictional regulations they may be limited in their ability to enforce a decision made on you by these Terms & Conditions.

Responsible Gaming Expectations

We are committed to promoting responsible gaming practices among our users, as outlined below:

  • Limiting deposits (weekly/monthly)
  • Self-exclusion from gambling;You can restrict your access to the Platform at any time if you have become aware of a problem or pattern in relation to gambling. Alternatively you may exclude yourself for a determined amount of time.

We will also provide additional assistance and support, as follows:Contact our customer service team.Link to external websites such as GambleAware.

Self-Exclusion and Account Restrictions

You can self-exclude your account at any time by contacting our customer support team via email or phone listed on this website's contact page (see below). Upon receiving a request for voluntary exclusion we will remove access from the Platform including all related services. This will remain in effect until you send an email asking us to activate it again.

Game Fairness and RNG Systems

We use industry-standard Random Number Generators ("RNGs") to generate outcomes for games on our Platform, which are fair, random and unpredictable.

Technical Interruptions or Voided Gameplay

In the unlikely event that we need to interrupt gameplay due to a technical issue, any affected bets will be cancelled and your account balance returned to its previous state before the interruption occurred. If a game becomes void due to unforeseen circumstances we reserve the right to void all associated wagers.

Suspension or Closure of Accounts

We may suspend or close an account if:

  • We suspect that you have engaged in prohibited activities, multi-accounting, bonus abuse;
  • You fail to verify your identity within 30 days from the date of our request;
  • We are required to do so by any regulatory body.

Intellectual Property and Platform Ownership

All intellectual property rights in or related to the Platform belong exclusively to Middlesbrough Bingo. This includes all design, text, images, audio and video files on this website. You must not use any trade marks or other intellectual property rights owned by us without our prior written permission.Please also note that while you are free to browse and make real money bets we will assert ownership of the games in case we require a new copy due to malfunction etc

Limitation of Liability

To the fullest extent permitted by law, Middlesbrough Bingo shall not be liable for:

  • Any indirect or consequential loss;
  • Any direct financial losses;

In no event will we or our service providers' liability to you exceed 100% of net winnings.

Modification of Terms

We reserve the right to change these Terms at any time without prior notice. You are responsible for regularly reviewing this page so that you can always be aware of the current terms and conditions.

Please note that your use of the Platform is governed by and subject to English law.

By using our services, you agree to be bound by these Terms.

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